Why We Created the Knowledge Hub
Highpoint was founded out of frustrations over the quality of training material and delivery available to new Business World (or Agresso, as it was then) customers and users.
The recipe for great materials for teams building and maintaining the system, and their end users, continually evolves. Web technology and better understanding of the psychology of workers and learners have helped improve the experience of using systems like Business World, and the way we create training materials.
It became apparent that not all organisations have the budget or the appetite for large programmes of training alongside a hefty implementation. It’s fair to say that organisations of any size should still make an allowance for these important aspects, but that need not mean weeks of classroom courses. We pride ourselves on delivering just the most useful materials, to the right individuals, at the right point in the project plan.
The Knowledge Hub is a way for us to demonstrate the value of good training materials, to allow customers and their staff to experience the system and learn about it for themselves. This can be a route to a more tailored training plan, or it could mean that we can save you some time and money. The Unit4 market is still quite specialised, and having a place to share good materials is part of building a community for customers.
We recognise that an initial implementation and go-live can be a pretty intense and stressful time, and it is quite likely that you and your team did not have the time or energy to take in all of the knowledge during this phase. The Knowledge Hub gives you an on-demand resource to find knowledge that enhances what you know, and shows you what else is possible, helping you to get the most out of your investment.